The odyssey of the employee experience

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We’re on the cusp of a revolution in the world of work. The employee experience is becoming the focal point of the “Future of Work” concept. In this new era, investment in human capital is paramount. It is no longer optional, but lies at the very heart of what drives innovation and performance. For managers, understanding how to catalyze employee engagement has become as crucial as mastering financial balance sheets or strategic KPIs. The employee experience not only shapes talent satisfaction and retention. It is also a direct indicator of ROI: a happy, motivated team is a high-performance team. It generates direct and indirect value, propelling the company towards the achievement of its strategic objectives.

Our vision is based on an understanding of the dynamics of collaborative work. We see a future where every professional interaction is an opportunity for learning and engagement. By offering playful experiences, we transform everyday tasks into stimulating and enriching actions. It’s a strategy that goes beyond the simple playfulness of internal processes.

It is rooted in the psychology of motivation and recognition. A key element in fostering a dynamic, responsive corporate culture. By integrating elements of play into work experiences, we increase not only office attendance, but also employees’ emotional and intellectual investment in their work and in their vision of the company.

Positive impact of the employee experience

We feel that the world of work is changing. The Future of Work promises revolutionary collaboration dynamics. These new working methods are dictated by a new generation that values autonomy, flexibility and work-life balance. Collaborative experiences fit perfectly into this context as a powerful lever for fostering commitment. It transforms routines into stimulating challenges, and celebrates every little victory. Continuous learning, personalized career paths and a focus on well-being are at the heart of this evolution. This paradigm shift is shaping a working environment where everyone is motivated to contribute actively and passionately to a clearly defined whole.

Stimulating a positive impact within your teams relies on your ability to engage your employees in a common goal while recognizing their individuality. Whether face-to-face, remote, hybrid or even outsourced, the key lies in creating experiences that resonate with each employee’s values and motivations.

In the face-to-face environment, physical proximity will be used to strengthen ties through team-building activities, interactive workshops and workspaces designed to encourage spontaneous collaboration. Direct exchanges and shared moments will be strongly encouraged.

In remote work, advanced digital tools and collaborative platforms will be optimized to create a sense of closeness and belonging, even at a distance. The gamification of tasks and objectives helps to maintain commitment and productivity. We try to enrich sharing moments as much as possible with fun digital experiences that allow everyone to express themselves freely.

In Hybrid, this approach will combine the best of both worlds, allowing teams to take advantage of flexibility while maintaining a sense of unity and cohesion through integrated virtual and physical initiatives. The challenge lies in strengthening communication without saturating contact points.

In Outsourcing, even when functions are outsourced, it’s vital to maintain commitment through a strong, inclusive corporate culture. Regular virtual events help to integrate all team members, regardless of where they work. Take advantage of the distance to surprise with unique and atypical attentions.

Using and adapting these strategies to each work context is essential to maximize the positive impact on your teams and, by extension, on your company itself. For it is only by blending all these environments that you can offer your colleagues a rich experience to stimulate the creativity of your teams in all your projects.

Behind every successful business is a person who has made a courageous decision.

Peter Drucker

Workspaces are no longer simply places where tasks are performed, but dynamic ecosystems designed to inspire, motivate and support employees in their daily missions. Office layout and atmosphere directly influence productivity by affecting team well-being and commitment. Gone are the days of noisy, standardized open spaces!

In a reinvented office, each zone is designed to meet a specific need: quiet concentration zones for deep work, collaborative spaces for group creativity, relaxation areas for mental regeneration and game rooms to enrich break times and minimize digital breaks. Interior architecture becomes flexible, capable of adapting to different working styles, whether individual or collective.

Productivity is also enhanced by the introduction of wellness elements such as natural light, vegetation, and rest areas that encourage restorative breaks. Smart technology can be used to facilitate remote collaboration, enabling those working from home to feel as involved and connected as those on site. In short, reinvented workspaces are catalysts for productivity. They transcend the traditional notion of the office to become places where work and well-being intermingle, creating a collaborative experience that attracts, retains and stimulates talent on a daily basis. These investments may seem disproportionate at first, but they soon pay for themselves in terms of attracting and retaining high value-added talent in the ever-increasing war for talent.

A successful transformation for one of Belgium’s first co-working spaces. The Seed Factory has evolved into much more than just a shared workspace. Today, it represents a dynamic community of different entrepreneurial players in Belgium. This professional concept is evolving towards “Co-living”, where professionals not only come to share an office, but also take part in an active community life.

This transition revolves around the creation of an ecosystem where professional and personal interactions merge to form a rich and diverse daily experience. The Seed Factory has reinvented itself to offer a framework conducive to this evolution, with flexible workspaces blending with rich networking events, exclusive training courses featuring exceptional speakers, and cultural facilities such as the Maison de l’Image, which enrich the experience beyond individual work, fostering productivity and creativity.

Illustration of co-living
Continuous playful human experience to enhance the employee experience

Imagining offices transformed into playful spaces where the human experience is valued can revolutionize the way we think about everyday work. Drawing inspiration from Seed Factory initiatives, companies can rethink their spaces so that they become places of stimulating experimentation, integrating elements of gamification through architecture and corporate culture. This could mean modular spaces for meetings, in-house improv shows or even concerts. Relaxation areas to encourage breaks, but also personal development, with resources available to all employees. Creating community activity zones transforms the general perception of the workplace. Daily interactions become multiple opportunities to spontaneously strengthen human bonds. It enables a natural exchange of ideas, making work more intuitive and enjoyable.

By merging productivity and well-being, tomorrow’s workspaces could become veritable incubators of success. Performance would spontaneously blossom in a setting designed for employee happiness and personal fulfillment. This change of perspective overturns traditional approaches: instead of asking ourselves how to design an efficient, high-performance environment, we can ask ourselves how to create one that is more effective. Instead of asking how to design an efficient, high-performance environment, we can ask how to create a tailor-made world that fully catalyses the capabilities and potential of teams, without restricting them to a single possibility. This perspective will influence and transform many practices and habits we consider established.

Breakfasts are much more than a simple morning snack. They represent a golden opportunity to strengthen team cohesion in a fun, informal way. It’s an ideal time to share not only a meal, but also ideas, anecdotes and even professional objectives in a relaxed setting. This practice fosters interpersonal communication and creates deeper bonds between colleagues, contributing to a better working atmosphere and a stronger sense of belonging. Morning meetings should always include games or challenges to start the day on a positive note. Ideally, the selection of game mechanics will have been chosen to encourage actions that stimulate a surpassing of oneself in order to promote continuous evolution.

Introducing friendly competitions to the office is a great way to challenge the work experience while fostering team spirit. Whether through sports tournaments, or board games during breaks, these activities transform the usual interactions into moments of relaxation and stimulating challenges. They encourage not only healthy competition, but also collaboration. Winning together will always reinforce the sense of unity and collective achievement. These competitions can be structured with celebrations to recognize outstanding teams or individuals. This adds a motivating and rewarding dimension to office life.

We always take care to build up gradually, so as to test the interest of the teams and adjust the direction accordingly. This progressive vision will also allow you to introduce your employees to the implementation of your moments. It may even allow you to delegate the implementation of your playful experiences. All the while ensuring that a common strategic vision is shared and built.

“60 seconds Coop-Chrono” is a quick and effective activity to boost positive energy in the office. The idea is simple: participants take on a variety of challenges, and each activity lasts sixty seconds. And not a second longer! Challenges range from bolt-stacking to quizzes, and of course wacky agility tests. They are designed to be accessible to as many participants as possible. At the same time, a touch of healthy competition is added, thanks to the timer and the enthusiasm of the audience.

The creation of these fun activities is within the reach of any team. There’s no need for expensive equipment – the art of this activity lies in the presentation of the challenge itself. The same challenge can be presented in 5 different ways to achieve 5 different team objectives. What could you do with a wad of paper? A fast-paced blind dunk race? Or a rebound race in pairs?

In concrete terms, the aim is to encourage agility, concentration and, above all, team cohesion, all within a fun and engaging framework.
To find out more, visit the 60 seconds Coop-Chrono” page.

Team First's 60 seconds together activity to enhance the employee experience
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of millennials think it’s very important to work for an employer with a good corporate culture.
And what do you think?

Reinvented daily work experiences act as a powerful catalyst for office presence. By integrating elements of tradition or professional ceremony into daily tasks, companies can transform the perception of everyday life. Points systems, participation charts or regular positive sanctions for daily achievements are all ways of injecting a sense of achievement and positive competition into the working day. This encourages not only physical presence, but also active and committed employee participation.

Rituals enrich the employee experience, and reinforce the need to be present to take part. Rituals enable profiles in search of connection and fulfillment to come together around a common goal. The aim is to share successes and build a common history around the company. All these rituals gradually build up the team’s history.

Group coffee breaks, conceived as planned and pleasant moments of encounter, become essential anchor points in the working day. They offer an opportunity to relax and exchange ideas in an informal setting, strengthening communication between colleagues. Breaks can be enriched with fun activities or themed discussions, encouraging the exchange of ideas. They help create a sense of community within the company.

At one time, one of the golden rules was to have a slow, noisy coffee machine to encourage contact. Today, it’s possible to build a space for collective intelligence around corporate social responsibility. For example, create a CSR fresco, enabling everyone to take a stand on individual or collective actions. The creation of such a space is a good way of initiating progressive, autonomous change within the company.

Culinary activities underway to enhance the employee experience

Culinary challenges offer a unique team-building experience, where participants collaborate to create tasty dishes. These challenges encourage cooperation, creativity and communication within teams. Participants get to know each other in a different light, discovering new skills and sharing moments of conviviality. These culinary activities strengthen bonds between colleagues and demonstrate the importance of working together to achieve a common goal.

Meaningful, action-focused team building activities, such as collaborative workshops, role-playing games or sports challenges, are essential for building team synergy. They emphasize the importance of trust, leadership and collective strategy. These experiences enable team members to step out of their comfort zones, reinforce solidarity and learn to work effectively together, approaching challenges from different angles.

Integrating the employee experience into a company’s DNA requires a global approach. It means stimulating thinking that focuses on corporate culture, shared values and employee commitment. This of course means creating a work environment that fosters collaboration, recognition and innovation. It also means ensuring that these principles are reflected in all the company’s managerial policies and processes. In the era of the employee experience, “doing” will be important! However, sharing what has been done and what needs to be done is just as important. Because if internal communication is lacking, many efforts will be nipped in the bud. As is often the case , communication is and will remain an important element of your employee strategy.

Choosing the most effective internal communication medium depends on the specific needs of the company and its employees. This may include intranets, mobile applications, corporate social networks or online collaboration platforms. The ideal medium should facilitate fluid, transparent, two-way communication.

When it comes to selecting internal communication media for 2024, each option has its advantages and disadvantages, but can be made unique thanks to gamification.

Open screen on a newsletter

Newsletters are an effective way of sharing information in a structured, targeted way. Although it can sometimes be little read if too long or too frequent. To make it more attractive, the integration of games and challenges can encourage interaction, adding a fun and engaging aspect.

Social networks encourage rapid interaction and sharing, but can lack formality. Gamification, with challenges, interactive polls or contests, adds an element of competition and engagement, making publications more attractive and encouraging participation.

Newsletter reader
Digital training

LMS or Intranet platforms generally centralize information. They can be perceived as boring if their creation or provision is obsolete. The introduction of badges, grading systems or fun learning paths can transform the employee experience. It makes learning and accessing information more interactive and motivating.

The podcast format is personal and dynamic, but requires time for listening. Incorporating interactive segments or riddles linked to subsequent episodes can encourage engagement and keep listeners interested, transforming listening into a more participative and captivating experience.

Podcast in progress

More often than not, in the best companies, human resources and communications teams collaborate to create engaging content and playful interactions. However, these tasks are often added to the core missions. Unfortunately, they soon stop working together because of a lack of time. The result is either non-engaging communications or super-engaging campaigns with no real substance. That’s why in some companies, specific teams dedicated to employee engagement are becoming more and more common. It’s essential that your teams coordinate their efforts to produce captivating content aligned with the company’s culture. And to do that, you have to give them time!

Is this kind of action only possible for large companies?
Clearly not, an effective approach would be to include a long-term partnership with an external player. This person would be responsible for creating and maintaining a clear and attractive tone of voice. He or she will have a clear vision of your short-, medium- and long-term strategy , and will be able to propose and launch impactful initiatives. All with the single aim of preserving a strong, consistent identity across all departments. This solution has the advantage of reducing your preparation time and considerably increasing the impact of your actions. And, above all, to maintain them over time, so as to guarantee their cumulative effects.

Measuring the impact of gamification on employee engagement and productivity requires clear success metrics. This can include indicators such as participation in gamification activities, increased productivity, improved employee satisfaction, and changes in retention rates. Regular surveys and employee feedback are also essential to assess the effectiveness of gamification initiatives on the employee experience.

Impact of gamification on employee experience

The future of work depends on balancing employee needs with organizational objectives. Companies that succeed in this dimension will be those that recognize and respond to this evolving dynamic, in particular by taking into account the increased importance of the employee experience from the earliest days, and adapting hybrid work practices throughout their evolution.

Team First embodies change by promoting innovative and engaging ways of working. By building on these emerging trends, Team First is helping to shape a more balanced and humane future of work.